Luggage check is more than just a transaction. It's a memorable touchpoint for your guests. When mistakes occur, luggage is slow to arrive, or tickets go missing, customers become frustrated and you lose money. The paper claim ticket may be familiar and seemingly simple but the headaches it causes aren't worth it.
It doesn't have to be this way.
Create exceptional luxury experiences while welcoming guests safely
Quickly associate guests to their belongings without writing on paper.
Maintain proper social distance by eliminating the claim ticket hand off. The guest is free to go on their way as staff tag and store their items.
Once complete, the guest receives a branded and personalized welcome text confirmation with their claim number.
Use the action list to streamline coordination between staff so guests don't have to wait.
Hospitality Recovery Offer
For a limited time, to support the hospitality industry, we’re offering an exclusive Hospitality Recovery option.
Trusted by hotel GMs and operators around the world, Chexology can help. We’ve worked with hotels like yours to bring a fresh perspective to luggage storage and ensure they continue to surprise and delight guests. Here’s how it works:
Fill out the form. We’ll be in touch to provide a plan to help ease your frustrations.
We’ll put together an offer for you to save up to 40% off your current spend for tickets and luggage storage overhead.
You’ll get access to our contactless baggage check solution, we’ll train your team, and recycle your current stock of paper claim tickets. While supplies last, we will even include free eco-friendly reusable luggage tags