An outdated, manual process
Hotels like yours understand the importance of innovation to elevate the guest experience. Today’s sophisticated, savvy travelers expect the best.
Yet, the luggage check process is the guest’s first interaction with your hotel and it is neither innovative nor savvy. It lacks personalization and dilutes your guests satisfaction.
Chexology empowers you to elevate these crucial touchpoints with an easy digital process so you give your guests an unforgettable experience.
The manual process takes more time, holding up your staff and guests.
Using Chexology’s digital claim ticketing system, instead of manually writing guest information, our app quickly associates guest reservations to their belongings and the guest is on their way.
The bellhop captures pictures of the belongings for secure, trustworthy luggage storage.
And because their claim number comes to them via text message, they aren’t worried about keeping track of their paper claim ticket and enjoying their stay.
When guests are expected to hang on to a luggage ticket and entrust the hotel with their personal items, it erodes their trust.
And when the ticket goes missing, everyone is frustrated. You're losing time and money.
With Chexology’s digital claim ticketing system, guest names are searched and items returned quickly.
You get a streamlined luggage storage process and no more overflowing wastebasket of expensive, half-used tickets.
Just satisfied guests who get to enjoy their stay, stress free.
We understand how many high-end hotels and resorts like yours don’t want to feel outdated or behind the curve. Delivering an exceptional guest experience is your competitive advantage and is crucial to your success. Now more than ever.
Chexology empowers you to step into the future with an easy digital process so you give your guests a visit to remember.