Last updated: January 1, 2020
Chexology Hardware Sales and Return Policy
This Sales and Return Policy applies to your purchase of Chexology hardware (“Chexology Hardware”) and third party hardware and accessories (“Third Party Hardware,” and collectively with Chexology Hardware, “Products”) from Chexology as described by your Order.
We will ship Products using a carrier selected by us. You will receive a shipment confirmation with estimated delivery time, and any shipping fees. While we will try to meet your shipment and delivery date needs, we may be unable to do so in the event of low Product inventory. In addition, many events beyond our control can affect the delivery of your Products after we provide it to the carrier. Therefore, we are not liable for late shipment or delivery or any loss, damage, or penalty you incur from any delay in shipment or delivery. Notwithstanding the foregoing, risk of loss and title for Products pass to you upon delivery to you.
If you are not fully satisfied with your purchase, you may return your Products within thirty
(30) days of delivery so long as they are in their original condition and packaging and you enclose the original packaging slip. iPads and other Apple Product returns must be unopened. We do not accept returns of iPads or other Apple Products where any part of the original packaging has been opened, broken, or altered. You must return all Products, cords, cables, parts and documentation that were included with the original package. We will refund your purchase price in full and cover the cost of return shipping. Refunds will be applied to the original purchase method. Only Products purchased directly from Chexology can be returned to Chexology. Products you purchase through our authorized retail partners must be returned in accordance with their respective return policies.
The Products offered from Chexology consist of Chexology Hardware as well as Third Party Hardware purchased and resold by Chexology. From time to time, we may be unable to manufacture or obtain a sufficient supply of Products. In addition, there may be occasions when we confirm your order but subsequently learn that we are unable to supply your Products. Therefore, we reserve the right at any time to limit or change quantities available for purchase or to cancel your order. If we cancel your order, we will refund your purchase price in full.
End User Customers
We sell and ship Products only to customers located in the United States for their own use. You may not purchase Products for resale, and we reserve the right to refuse or cancel your order if we believe you will do so. Your use of the Products is governed by Chexology’s Terms of Service.
Chexology warrants your Chexology Hardware against defects in materials and workmanship under normal use for a period of one (1) year from the shipping date. Chexology will replace such defective Chexology Hardware at no cost to you. However, you must return the defective Chexology Hardware to Chexology at the designated address and in the designated box, with all accessories, cords, cables, parts and documentation included, within fourteen (14) days of receiving your replacement Chexology Hardware. You will be asked to provide a payment card number to Chexology when you initiate a warranty based return. In the event you fail to return your defective Chexology Hardware pursuant to the process and timeframe specified by Chexology, Chexology will charge either your Chexology Account (if there is a balance) or the card you provided when you initiated your warranty based return. This is your sole and exclusive remedy for breach of this limited warranty. This limited warranty is only available to you as the original purchaser of the Chexology Hardware. Warranty coverage terminates if you sell or transfer your Chexology Hardware. No Chexology reseller, agent, or employee is authorized to make any modification, extension, or addition to this limited warranty. To initiate a warranty based return, contact firstname.lastname@example.org.
This limited warranty does not apply to Chexology Hardware that has been subject to use for non-Chexology purposes, alteration, repair, tampering, accident, abuse, misuse, fire, acts of god (including, without limitation, earthquake, flood, hurricane, lightning, or tornado) or other external causes. This limited warranty does not apply to any Third Party Hardware, any consumable parts, or any software, even if resold or included with the Chexology Hardware. All Third Party Hardware resold or included by Chexology is provided solely according to the warranty and other terms specified by the manufacturer, who is solely responsible for service and support for its Product. For service, support, or warranty assistance, you should contact the manufacturer directly.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO ANY CHEXOLOGY OR THIRD PARTY PRODUCT. ACCORDINGLY, CHEXOLOGY EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, OR AGAINST HIDDEN OR LATENT DEFECTS. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED, CHEXOLOGY LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION AND REMEDY OF THIS LIMITED WARRANTY. IN NO EVENT WILL CHEXOLOGY BE LIABLE FOR ANY LOSS OR DAMAGE OR FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR INDIRECT DAMAGES HOWEVER CAUSED ARISING OUT OF YOUR USE OF OR INABILITY TO USE ANY CHEXOLOGY OR THIRD PARTY PRODUCTS, INCLUDING LOSS OF REVENUE, LOSS OF ACTUAL OR ANTICIPATED PROFITS, LOSS OF GOODWILL, OR LOSS OF REPUTATION.