A modern approach
With Chexology, the guest is their claim ticket. Gone are the days of holding onto a little piece of paper to claim valuable luggage, cars, and coats. Provide a modern experience that costs less than paper, is sustainable, faster, and builds trust with your guests.
Chexology benefits everyone
Contactless drop & go
Added photo security
No app to download
Simple to use
Speeds up the process
Digital record of inventory
Environmental & cost savings
Proactive calls to action
Team performance analytics
How Chexology works in hotels
Chexology creates a digital record of your luggage, packages, coats, and cars. Each transaction directly connects you with your guests through personalized text messages, eliminating the hassle of those tiny paper claim tickets. And best of all, your guests are not required to download anything! Fast. Easy. Affordable. Just like it should be.
Impact your ROI
Replacing paper with our sustainable solution will improve your bottom lines by an average of 20% while creating new opportunities to improve staff performance.
Your first and last impression
Make it count. Stand out with unique communications.
Eliminate employee burnout
Chexology allows hotels to identify peak and off-peak periods. This insight helps hotels shift bell desk hours around to assist understaffed teams from burning out.
Boost your hotel rating
Hotels jump through hoops to earn their ratings. From having a high staff-to-room ratio, and fluffy robes to offering silverware with heft, everyone is looking for an edge. Implementing Chexology is an easy way to boost a hotel's rating.
AAA diamond ratings increase thanks to Chexology improving your "advanced guest connective capabilities."
LEED-certified hotel scores enjoy a 1 to 2-point bump due to reduced paper waste thanks to Chexology.
“Chexology has given our staff a technology that enables the largest hotels in NYC, like Hilton Midtown, to go ticketless.”
"We actually clocked it at a quarter of the time it took us to tag the same amount of bags with our old paper tickets. Plus, paying over 30 cents for each paper ticket just didn’t make sense.“
Director of Rooms
"Chexology allows our associates and guests to communicate via mobile devices and prevents the trouble of misplaced claim tickets."
Learn about our partnership with ALICE!
ALICE is an all-in-one platform that streamlines hotel operations and communications, boosts productivity, and increases guest satisfaction. ALICE’s customers include 3-5 star hotels and hotel groups looking to provide exceptional service through mobile staff technology and guest communication channels.
Combine the power of Chexology with ALICE for seamless cross-platform integration.