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Team Spotlight: Marianne Nichols

Chexology’s culture isn’t carved in stone; it grows organically from each team member's character. Together, we make up a close-knit company of individuals from all walks of life. One of those team members is Marianne Nichols!

What is your role in the company, and what challenges are you solving?

I am Head of Hospitality and Partnerships.

The challenge I am solving is to get Chexology into the hospitality vertical by developing a go-to-market strategy and partnering with reputable companies that can aid in our success in the industry.

What drew you to Chexology?

I was immediately drawn to Chexology! We help hotels be more sustainable and tech-forward in a way that other companies cannot provide. Chexology makes the guest their own claim ticket by digitizing the process.

Hotels are my passion, and I love learning about new tools that can enhance an already incredible industry. Chexology is one of those wonderful tools. Our clients enjoy that we help them eliminate wasted paper used in their luggage storage, coat check, package storage, and valet service—no more paper claim tickets on the lobby floor or filling up the trash bin. Paper tickets are now a thing of the past.

I was also impressed by Chexology’s commitment to leaving the planet a better place than when we found it by planting a tree for every new customer through One Tree Planted. If you are not familiar with One Tree Planted and all of the amazing work they’ve done, please check them out! They have planted so many trees with their donation program. Good people.

What advice do you have for prospective Chexology candidates?

My advice for prospective Chexology candidates is to be open-minded and think BIG. We are a small but mighty company that presents many opportunities for career development and growth.

When I started with Chexology, I was focused solely on the hospitality vertical. Now I own our partnership relationships as well as oversee some of our Sales Team and have been involved in their hiring and development. Chexology wants all of us to better ourselves, and the leadership here helps me to accomplish this.

What’s one of your favorite companies Chexology partners with?

Chexology partners with my favorite company, ALICE by Actabl, a leading hospitality software. ALICE by Actabl helps hotels to do “the most impactful work in the most efficient way.” Chexology has an integration with ALICE by Actabl to streamline the guest experience even further. Together, ALICE by Actabl and Chexology truly enhance the guest experience, beginning with the first impression at the guest’s arrival. Furthermore, on a personal level, I admire and enjoy working with the ALICE Team!

What’s a piece of advice that’s worth sharing?

Life’s short, so enjoy what you do. Find passion in your work. I believe in working hard, but I also believe in a healthy work-life balance to have time for the things in life that make you happy. Those things for me are family, friends, travel, and … a good espresso martini.

To learn more about Chexology and our team, visit our about page linked here.

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