Trusted by the trendsetters
See how Chexology works in hotels
Hotels juggle luggage, car keys, packages, and lost items using paper claim tickets, sticky notes, radios, and disconnected systems. Chexology turns every guest handoff into one seamless workflow. Start with modernizing one service, or integrate them all together.
William Baez,
Director of Hotel Operations
"Our team, prior to Chexology, had what we'd call a rudimentary system. There was no tracking, no visibility into how long guests were waiting. Chexology eliminated all of that."
Check anything. Lose nothing.
From luggage to lost-and-found, Chexology tracks, tags, and returns everything your guests check across one seamless hotel platform.
NFC tags and luggage photos allow your team to track every bag from arrival to departure with ease. Analytics offer real-time insights into your delivery standards.
Our tools work with whatever you want to track. Tag in and out golf bags, skis, tennis racquets, bikes, or kayaks without paper forms or manual logs.
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What makes the magic work?
Faster than paper
"We actually clocked it at a quarter of the time it took us to tag the same amount of bags with our old paper tickets. Plus, paying over 30 cents for each paper ticket just didn’t make sense.“
Luis Casado, Director of Rooms
Text link to request
Guests may now request checked items right from their confirmation text. Your team gets a head start while guests enjoy a paperless, phone-call-free, and line-free experience.
Guest taps on link to request
Guest confirms items
Request is confirmed
Sustainable tags
Simple - Recyclable - NFC tech
Reusable tags for every handoff
Chexology pairs reusable NFC tags and durable labels with a live digital record, so every item is easier to claim, store, track, and return.
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Luggage tags
Designed to clip securely around luggage handles, these reusable tags make every bag easy to track and hard to lose.
Key tags
Keep valet keys organized and connected to the right vehicle, so your team never hands over the wrong set.
Storage labels
QR stickers with NFC chips map shelves, racks, parking spots, and storage zones, so staff can locate items in record time.
Custom tags
Check everything, from packages, lost-and-found, golf bags, skis, strollers, and whatever else you can think of.
Boost your hotel rating
Chexology was the only tech vendor selected by Forbes Travel Guide’s 2026 Summit to support hotels in achieving five-star service standards. Connect with our team to learn how Chexology can lift your star rating.
LEED-certified hotel scores enjoy a 1 to 2-point bump due to reduced paper waste thanks to Chexology. Connect with our team to learn more.
LUMA’s guest journey
Russell Bordallo,
Director of Rooms
"At the end of the day, humans crave connections, so our litmus test for adopting any new technology is that it has to improve the experience for our guests."
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Hotel resources
Deep dive into case studies, spotlight videos, and interviews with industry leaders.
